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SHOWING " Customer Experience "

Referral Marketing

Our client, a major leisure and hospitality company in India required help for their referral marketing program. They wanted to leverage their captive base of existing members to generate new business actively.

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Culture change through NPS

Our client, a leading telecom operator globally and within India wished to leverage Net Promoter Score (NPS) as a metric and system to drive a culture of customer centricity.

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