Renaissance Resource Centre

Become a member to get priviledged access to white papers, case studies and more
SHOWING " Capability Building "

Service Excellence

Our client an American Fortune 20 multinational information Technology Company needed a program on service excellence which covered concepts tailored to organisation. We created tailored role plays and contexts, and combined aspects of service strategy and analysis, as well as aspects of team management / motivation / communication.

Download PDF

Learning Negotiation Skills

The client, a manufacturer of pumps, valves with a global market share of 7 percent and headquartered in Germany required an intervention on Negotiation Skills Training.

Download PDF

Learning Fundamental Management Skills

Our client is amongst the top 10 automotive parts manufactures globally. The intervention revolved around two aspects: Time Management and Presentation Skills. The workshop was a part of the global roll initiative. Our trainers were trained by Cegos and the content was created by Cegos and approved by the client.

Download PDF

Retail Service Excellence

We worked with a leading telecom operator globally and one of the major players in the industry in India. The goal was to upgrade level of service delivery commensurate with the brand promise and was focused on the frontline staff & first level managers.

Download PDF



Hi !

You need to be logged in to view the content
New user? Register now

Sign up

You need to be Signup to download the content


Thanks !

You will recieve a verification by e-mail Shortly